Frequently Asked Questions

Installation and Running

 

Installation and Running

I get a message "Unable to open sectors file".
Always run the Germany FIR by starting GermanyRadar.exe, which you find in the Germany Radar folder of your London Control installation. The "Germany FIR" appears in the London Control dialog because of our decision to offer atc.ini as plain text. However the sectors file will remain coded as part of the copy protection and therefore the error message is generated. Only GermanyRadar.exe is able to transfer the correct sector data to London Control.

 

Can I operate Germany Radar with Windows Vista ?
London Control and Germany Radar do not officially support Windows Vista, however customers informed us, that it is possible to successfully install and run Germany Radar on Vista. You can do this by disabling the User Account Control (UAC) or by installing and running Germany Radar as an administrator. (right-click "Start as administrator". For disabling the UAC see the entry from 24th March 2007 on the London Control News Page.

 

I can not enter my activation key. What shall I do ?
There has been a problem with the code of Germany Radar. Go to the Download-Area and update your simulator with the latest patches of Germany Radar.

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I did enter my activation key, but the system does not accept it.
Before you install and start Germany Radar, you need to make sure, that London Control is properly installed and at least run once. You need to have the London Control Serial number inserted (done with its first start) before you are able to install Germany Radar. If you have a shortened Activation Code in your Activation Dialog you need to abort the Activation and install London Control first. (A valid Activation Code does contain 40 characters)

 

The system seems to run very slowly, what can I do to improve performance?
There are a number of options that can be set-up in the User Preferences to reduce the processing requirement of the system. These include: switching off MTCA and STCA, setting the Scan Segments to a low number (one, if necessary), switching off vector lines and halos, and not using radio communication. Also, do not have other large applications running at the same time as London Control.

 

The system reacts slowly to mouse inputs ('til AIRAC 02/2008)
There has been a problem with the transfer of flights between KPT*/ALP*- and WWS*-sectors. Go to the Download-Area and update your data.

 

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